"Dear Exceptional Team, I am writing this message to express my heartfelt gratitude to each and every one of you for your unwavering dedication and exceptional efforts in tackling the recent issues. Your commitment in resolving the problem promptly and effectively has been truly inspiring, reflecting your professionalism, passion, and your determination. During this period, you have consistently stepped forward without hesitation. Your willingness to go the extra mile showcases the true strength and spirit of the team. Each of you has played a crucial role in finding a resolution, demonstrating that together, we are a strong team of problem solvers. It is this synergy that enables us to provide exceptional service and uphold our commitment to healthcare excellence. Let us remember the wise words of Helen Keller, who once said, "Alone we can do so little; together we can do so much." Your hard work has been instrumental in ensuring that we continues to deliver the best IT Services to those we serve. As we progress, let us carry the lessons learned from this experience and continue striving for excellence in everything we do. I am immensely proud of our collective resilience and the shared responsibility exhibited by all of you. Rest assured that your efforts will not go unnoticed, as we strongly believe in acknowledging and rewarding those who consistently go above and beyond. Remember that every challenge presents an opportunity to showcase our true capabilities. I have complete faith that as a team, we can overcome any obstacle that comes our way. Once again, thank you for everything you do and it is an honor to work alongside such a committed, innovative, and talented team."

Mubaraka Mubarak Ibrahim
Director of Health Information Systems, Emirates Health Services
92%

HIM Coding Documentation Compliance

90%

Bridge solution utilization

Sections reduced in nursing documentation

Radiology appointments booked through the new workflow

Nursing Workflow Standardization & Optimization Initiative

EHS Pre University Workflow

Proposal Order Workflow

High Availability Virtual IP Implementation

Integrated Radiology Scheduling Project

Ancillary Services Optimization Project

Bridge Program

HIM Coding Accuracy Project

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